Was it easy to follow the process of buying bitcoin on our machine? Was it easy to follow the process of buying bitcoin on our machine? Yes No

What you found to be difficult to follow?

If you needed to speak with our customer support by phone, were you satisfied with the assistance you received? If you needed to speak with our customer support by phone, were you satisfied with the assistance you received? Yes No Didn't speak with customer service

How polite and attentive was our agent? How polite and attentive was our agent? 1 2 3 4 5 6 7 8 9 10

How knowledgeable was our agent? How knowledgeable was our agent? 1 2 3 4 5 6 7 8 9 10

Did our agent help you resolve the issue/question you had? Did our agent help you resolve the issue/question you had? Yes No

What could our customer support do better or differently?

How likely are you to use our ATM again? How likely are you to use our ATM again? Very likely Not likely I'm not sure

How likely are you to recommend Hippo ATMs to friends or family? How likely are you to recommend Hippo ATMs to friends or family? 1 2 3 4 5 6 7 8 9 10

Is there anything you’d like to add?

Can we contact you in order to improve our service and send you discounts and promotions? Can we contact you in order to improve our service and send you discounts and promotions? Yes No

Phone number where we can reach you

Your Email Address